Updating a driver
Problems such as recordings freezing up, difficulty in selecting the correct, working input source or having the full range of input sources available, usually mean your sound device has faulty, outdated or inappropriate drivers.If this occurs it is important that the drivers are updated.If you have a PCI or external soundcard or interface, go to the website of the soundcard manufacturer.In all other cases where you use the motherboard's integrated sound device, it's almost always best to visit the website of the motherboard manufacturer for assistance. If you don't have details to hand, try the following free utilities to gather relevant information: Always look for a driver update which is specific to your computer model and version of Windows (for example, Windows 10).
If such a device is malfunctioning and the manufacturer does not offer special drivers, examine the USB cable and connections, or look in the device's or the operating system's control panels for issues with the device or with the Universal Serial Bus controllers. Windows users can try updating their drivers via Device Manager in the first instance, before looking for drivers on the internet.
Once you have the necessary information about your sound device, you can normally obtain appropriate updated drivers specific to your hardware from the internet.
Manufacturers of motherboard sound devices such as Realtek, Sigmatel and Soundmax do not usually provide any driver support to end users.
To do this, you can use Device Manager on Windows, System Profiler on a Mac or the /lspci or /lsusb commands on Linux.
Device Manager can also try and update the drivers for you itself, and Windows users are strongly recommended to try this update facility as a first step - see Extra help for Windows users below.
"Icons" views have a direct link to Device Manager, as does "Classic View" on Windows Vista only.